Although this isn't the most importantfactor to help you identify a reliable website hosting supplier from a bad one and a reseller from an actual supplier, having the option to call and consult with a live person is a sign that you aren't dealing with a one-person firm and that you'll be able to get in touch with somebody when you're looking for help. The phone support for web hosting services may range from basic to expert, so the problems which can be resolved with a call differ based on the provider. Usually, these matters are more basic and include billing or 1st level technical issues since more complex problems often require a support ticket where both you and the sysadmins can follow what is going on with a given issue. Nonetheless, having the option to phone call your service provider will save you a lot of time and efforts for the multitude of small things that will eventually appear at the time you manage your web hosting account.

Phone Support in Website Hosting

In case you choose to obtain one of our Linux website hosting, you'll be able to talk with our customer support team via phone for 14 hrs a day. We can help you select the most suitable package for your websites as we are aware that it's better to discuss this kind of matters with a live person. If you already own an account, we can assist you with all sales/billing questions and general matters, even with some technical matters which don't need a long time or escalation to a system administrator as it'll be more convenient to open a support ticket for time-consuming troubles so as to have all the communication in a single place. We have phone numbers in the United States, Great Britain and Australia, so you can call the one you prefer and talk to one of our agents.

Phone Support in Semi-dedicated Hosting

Any time you need more information regarding the Linux semi-dedicated hosting that we supply, you can call any of the three support lines that we have across the globe - in the U.S.A., Great Britain and Australia. Thus, you can check ahead of time if our services will be appropriate for your sites. In case you're already our customer and you own a semi-dedicated account, you'll be able to get in touch with us on the phone for fourteen hours daily about any billing or basic questions. For strictly tech matters you are able to use our ticketing system so as to communicate with our tech support as someproblems just require extra time to be solved, but we can assist you on the phone with various minor technical issues as well, saving you time and efforts.