Q: Why do I need to transfer my web site? What does website migration involve?
A: When your present hosting provider can no longer fulfill the needs of your site, or if you go through frequent network downtime, or if you are made to wait for hours for the technical support staff to get back to you, it may be a smart idea to swap your hosting provider, i.e. to move all the files for your web sites along with your databases from your current provider to your future provider. At siteHostel, we know that this can be difficult and time–consuming. This is the reason why we will accomplish all that for you at no cost!Our competent technical team members will transfer your web site content from your present provider to us. Our techs have broad experience with web site migration and are able to handle anything – from a common WordPress–driven weblog or Joomla™–driven website, to a highly elaborate, custom–made application.
Q: Web site migration seems like a lot of work. How much time is it going to take?
A: While we cannot give you an exact time window, since there are lots of variables, including the physical size of the files and databases, the location of the present host’s server, the complexity of your site and the current workload of our Website Migration Department, etc., we will try our best to move your website within 48h, and in some cases – within 24h (if the content is not large).
Q: My privacy is essential for me. What details do you need?
A: We don’t request any information that is personal. We will need, however, the login information for your present web hosting account and the name of the site that you’d like to move.
Q: My present hosting account has delicate info inside. How can I rely on you?
Q: Will my site be offline during the transfer?
A: Your web site will continue to work exactly like it did before with your previous web hosting provider. Once we have completed the migration, your website will be configured to work on our system and we will alert you to preview it. If everything is working correctly, all you will have to do is update the NS records pertaining to your domain name. Your web site will be migrated over to us without any downtime whatsoever.
Q: Will my present hosting provider need to provide any information/help?
A: Nope. Aside from your login details for the Control Panel, we won’t need anything. We’ll never get in touch with your web hosting provider. They will not know anything about the migration either.
Q: Which hosting providers can you transfer data from?
A: We support all Linux–based hosting platforms. Fundamentally, if we can obtain access to your Control Panel, we’ll be able to transfer your website.The only platforms that we do not support are closed–source website management platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.