Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • The Help Center section integrated into our Website Control Panel offers a selection of help articles and regularly asked questions. Aimed towards solving any common problem that you could encounter, they are written by our support team of proficient technicians.

  • Top quality support service

  • How–To Videos

  • If you wish to watch how an action is fulfilled or how an issue is dealt with, instead of just reading about it, then have a look at our compilation of instructional video tutorials. They address plenty of different topics and will help you quickly learn how to work with the Website Control Panel.

  • Intuitive help center

  • A One–Hour Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24/7 client support service with a one–hour response guarantee. Our team of seasoned customer service technicians will be at your disposal to answer all the questions that you may have. During non–busy times, a response will be provided in even less than twenty minutes.