Installation And Troubleshooting

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One of the common reasons to get a server of your own is that you shall have full control over the software environment and you could install anything you would like. This will enable you to run apps which need specific software in order to be present on the server, which isn't possible with a shared hosting server in which you'll be able to install software only within the account, but not on a root level. In case you aren't very acquainted with this type of matters, nonetheless, you may experience problems due to the fact that managing a hosting server of your own differs from managing a regular shared website hosting account. In this light, we offer an upgrade with our hosting server solutions called Installation & Troubleshooting, thus our admins will be able to take care of different tasks which should be performed or can resolve various problems that you could encounter.

Installation and Troubleshooting in VPS

The upgrade is obtainable with all virtual private server solutions that we offer and you could add it either during the signup or at any time after through your billing Control Panel. It includes sixty minutes of custom work on your hosting server, so our admins will be able to aid you with software installation or setup. They'll furthermore troubleshoot any piece of software which you have already installed if it does not work properly, so you won't have to waste time to figure out what is wrong as they can help you in a very quick and professional manner. Since this is a one-time upgrade, you can get it only if you need it and if a particular task takes shorter time, the rest of the minutes will be available for the future and shall not be reset in the end of the month. This upgrade is effective if you cannot do something yourself or when you have our Managed Services upgrade, but the 30 minutes of custom work it features are not enough for a particular task.

Installation and Troubleshooting in Dedicated Hosting

The upgrade is available with all of our Linux dedicated hosting and if you add it, our skilled admins can help you with everything on your server. Such as installing any third-party software which you may want to use on the machine and troubleshooting any script which performs inadequately or doesn't run at all. Our upgrade includes an hour of work and if a specific task isn't very time-consuming, we will add the remaining time to your account. You shall be able to see how many minutes are left within your billing Control Panel and use them anytime you need help again. The Installation & Troubleshooting upgrade could be acquired at any time, so in case you need something to be installed in the very beginning, you could add it to your order during the sign up process, while if you need assistance afterwards, you can add it from the server billing area. 30 minutes of custom work are provided with our Managed Services pack too, but in case you need more work to be performed on the hosting server, the Installation & Troubleshooting upgrade shall be a guarantee that your apps shall be installed and set up in the best feasible way.